Telus already got a lot of bad press for its decision to block its internet subscribers from accessing a union web site for three days. Now, a report from the OpenNet Initiative says there was collateral damage.

On July 25, 2005, Canadian Internet Service Provider (ISP) Telus blocked subscribers’ access to a Web site set up by an employee labor union intended to publicize the union’s views about its dispute with Telus. In addition, the OpenNet Initiative’s (ONI) research shows that Telus’s decision to block traffic to the Internet Protocol (IP) address of the site caused collateral filtering of at least 766 additional, unrelated Web sites. Telus restored access to the IP address hosting the sites on July 28, 2005, while appearing to
maintain an option to block any sites it chooses.

Michael Geist, whose post brought my attention to the study, argued earlier that Telus’ approach was wrong and dangerous and that the proper response would have been for the company to apply to the courts for an injunction. The fact that Telus, in its haste to attempt to control the union’s web site, also blocked access to more than 700 unrelated web sites makes their initial action all the more shameful.

Personally, I like Telus’ service. They’re my provider for internet, cell and landline and the service has always been top-notch. But they’ve screwed up here and I’m really hoping that it is an unfortunate, thoughtless act and an aberration.

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1 Comment on TELUS EYE BLACKENS

  1. troy schlaht says:

    i like telus as well they are my business line service and my cellular provider with the telus mike service yes they have made a mastakes but thier doing the best and i agree with this one person that she stuck with telus
    people give them another chance and because thier a better company i feel as long as thier not bought out and changed.i’m an telacommunications consultant,ps they gave me a new business line service and it is not a voip network .

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